Information/Tasks The tasks below must be completed by the customer before an installation or update can be started. Request Time service is required – Must be in accordance with PO and cannot be submitted until PO is received.Customer to send Purchase Order (PO) for above quote.Request for Professional Services – AMC will send quote for services.If a customer is requesting AMC to perform the update or has asked AMC to be available while they perform the update, customer must have an existing Managed Services contract or request AMC Professional Services. If you are on an earlier version of AMC software, you must upgrade before adding the SAP GUI Adapter. IMPORTANT: This software is intended for AMC DaVinci 7. If a customer does not want to send sensitive data, data should be entered in desktop text file or customer should be ready to type data when required. This information must be sent for each system requiring an update. Confirmation of the below items must be sent by email to the AMC SE performing the update as well as be placed on the server’s desktop for easy access. Information/tasks must be completed before AMC Professional Services can perform the update. Overview Customers with AMC Technology (AMC) Managed Service agreement may request update/upgrade (update) time without first sending a purchase order.Ĭustomers without Managed Services may update current AMC Solutions on their own or they can request AMC Professional Services to perform the operation for them. DaVinci 7 SAP GUI Adapter Installation Contents Contents.
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